Privacy Policy for Guiding Steps

Effective Date: 7 September 2023

Introduction

Welcome to the Guiding Steps Ltd website. Your privacy is critically important to us, and we are committed to safeguarding your personal data. This Privacy Policy outlines the type of information we collect, how we use it, and the measures we take to protect it.

Information We Collect

  • Personal Data

    • When you contact us through our contact form or chat function, you may provide us with personally identifiable information including but not limited to your name, phone number, email address, and the nature of your query.

Cookies

We use standard cookies to improve your user experience and the overall quality of our website.

Use of Information

To contact you regarding our services.

To send you service plans, terms and conditions, invoices, and receipts.

To send you articles, emails, and blog posts relevant to our services. You may opt out of receiving these communications by contacting us at hello@guidingsteps.co.uk.

Third-Party Services

  • Microsoft Forms

    • Some of your information may be input into Microsoft Forms for specific needs.

  • Payment Service Providers

    • For invoicing and payment purposes, some of your data may be shared with our third-party payment service provider.

Data Storage and Security

We store your data in a secure database for the statutory period required.

Our website uses HTTPS and has full protection measures to ensure the security of your data.

Your Rights

You have the right to access, correct, or delete your personal data stored by us. To exercise these rights, please contact us directly at hello@guidingsteps.co.uk.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be notified by updating this page, and it is your responsibility to review this Privacy Policy periodically.

Contact Us

For more information or if you have questions about our Privacy Policy, please contact us at hello@guidingsteps.co.uk.